私達は 3 平日以内にあなたの順序を処理し、電子メールおよび SMS によってパッケージのためのステップ・バイ・ステップ追跡を提供します。
Finding the right size for your dog can be tricky and thats why we offer free exchange on your 1st purchase for all dog apparel items (including shoes)!
We will gladly help you exchange our products within 30 days of receiving the items as long as the items are in brand new condition, in original tags and packaging, and free of odor and dog hair.
To initiate a return, just shoot us an email email@example.com with your order # and our customer service team will help you out. We will respond to your request within 24 hours Mon-Fri.
Q: Why do dogs need boots?
A: Dog paws are like our hands and feet; they're made up of many tiny bones, tendons, muscles, and ligaments, layers of fat for warmth and cushioning. When our hands and feet are exposed to snow, salt, freezing temperatures and rough terrains they are likely to get chapped and damaged.
Q: When should I use dog boots?
A: You can use boots to keep the paws clean during rainy days. You can consider using boots when the temperature drops and there is snow on the ground, especially if there is salt and other corrosive chemicals on the ground.
Q: How do I measure my dog's paws?
A: Please use our how to measure guide or watch the video on our product page which explains this in detail. You basically need to measure the width of the paw and follow our size guide.
Q: Are your dog boots suitable for all breeds and sizes?
A: Our smallest dog boot is suitable for dogs from 15lbs / 6.8kg and up, the largest dog boot will fit dogs up to 150lbs / 68kg depending on paw size. Generally speaking, our boots are designed for larger dogs with stronger stepping force. If your dog is under 10lbs / 4.5kb then these boots are not suitable.
Q: Do your dog boots stay on during active play?
A: We designed this boot with two velcro straps and a toggle around the opening. With 3 layers of stabilization, this is one of the most secure dog boots on the market and it should stay on as long as the sizing is correct.
Q: How do I train my dog to wear boots?
A: Your dog may not enjoy wearing boots when you first put it on and may walk funny. Give your dog treats and positive reinforcement, throw toys around for them to run and fetch, within a few minutes your dog will forget that they are wearing boots.
Q: Are your dog boots waterproof or water-resistant?
A: These dog boots are water-resistant, snow and water will not seep through the surface unless the boot is put under water for extended periods of time. The boots will stay dry in regular snow and rain wear.
Q: How do I clean and maintain the dog boots?
A: The surface can be spot cleaned. You can also soak the boots in luke warm water with regular soap and detergent then rinse with clean water. Gently wring out excess water before hanging to dry. Do not use a dryer or direct heat source, as this can damage the boots.
|A||1.6" - 2.0"|
|B||2.1" - 2.3"|
|C||2.4" - 2.7"|
|D||2.8" - 3.1"|
|E||3.2" - 3.7"|
|A||4.0cm - 5.0cm|
|B||5.1cm - 6.0cm|
|C||6.1cm - 7.0cm|
|D||7.1cm - 8.0cm|
|E||8.1cm - 9.5cm|