Great quality collar and fits well- but still, am surprised at how solid/heavy it is for a size small. Also, due to the weight of the buckle and O Ring, it sits low on neck meaning the grab collar is always on the side, not on top like the pictures in your ad. And the gorgeous colours are lost from the top…
P.S. awesome next level customer service and help from this company 🤩
Love the spark paws harness set and collar. I ordered the wrong size and within 2 days they had a replacement in the mail. Very pleased with the customer service as much as the products.
Arrived in a decent time. The quality is very high, though weighty than other collars I have. Easy to put on and take off and the handle gives good control
Das Halsband ist an sich toll. Schöne Farben und die Verarbeitung / Material ist auch super. Den Ring für die Leine find ich ein wenig übertrieben groß und schwer. Zum Glück hat meine Old English Bulldog Hündin ja genug Muskelmasse am Nacken.Wo ich mich noch schwer tue mit: der Sicherheitsverschluß. Ich finde er geht super leicht auf 🧐. Da hab ich noch ein wenig schiss!
I bought the wide collar and its the first time i bough one online so i was worried about the quality...but it was perfect. Great quality, great fit...its perfect and I am very happy, so happy that I have ordered one of the harnesses.
The collar is of very good quality. Strong. I feel confident going out for a walk with my pet. I'm very happy with the fastening. Size well chosen but it's nice that it's also possible to enlarge
Store owner replied:
Hello Eleanor,
Thank you for your review.
I'm sorry to hear the collar felt too heavy for your dog. We understand that every dog has different comfort preferences. We offer collars in different widths, and our Martingale Collar is a lighter option that many customers prefer. We'd be happy to help you find a style that's a better fit for your dog.
Someone from our team will be reaching out to assist you with a free exchange on your first order. If you have any questions in the meantime, please feel free to contact us at service@sparkpaws.com.
Best,
Spark Paws Team
The hardware on collar was so over engineered, crazy heavyweight and couldn’t imagine putting on any breed, the cloth material was great, and love it, but yikes, overkill on the hardware. That def should be made clear. So heavy …
Store owner replied:
Hello Susan,
Thank you for your review.
We're sorry to hear the collar's hardware wasn't what you expected. Our collars are designed with durable metal hardware to provide added strength and security, but we understand that some customers may prefer a lighter-weight option depending on their dog's size and comfort preferences.
A member of our team will be reaching out to assist further. If you have any questions, please feel free to contact us at service@sparkpaws.com.
Best,
Spark Paws Team
Handle is so close to clip ring that the handle gets pulled to under the front of neck vs staying on top making it difficult to grab in a hurry
Scam company - I was delivered a collar that was clearly rewrapped. I opened the collar tried it on my dog and it was way too big so I returned it. I just received notification that I’m
Being charged $7 for a stain that was already on the collar when I received it. I’m so offended by the scammy nature of this exchange I will NEVER buy from Spark Pawd again. Just disgusting.
Store owner replied:
Hi Karen,
Thank you for your review. We’re truly sorry to hear about your experience. This is absolutely not the impression we ever want to leave. Thank you for bringing this to our attention.
We have looked into your case and confirmed that our customer support team has already refunded the remaining amount back to you. You should see this reflected shortly, depending on your bank’s processing time.
We sincerely apologize for the frustration and disappointment this situation has caused. If there’s anything else we can do to help, please don’t hesitate to reach out to us at service@sparkpaws.com.
Best,
Spark Paws Team